A faculty training session on service excellence was held at Hamdard Institute of Engineering & Technology, Hamdard University, Karachi Campus on 20 April 2017. The main points covered during session are as follows. [PRESENTATION]
- What is service excellence and why it is important?
- Basic concepts and fundamentals
- Learn 8-keys of excellence:
- Integrity
- Failure leads to success
- Speak with good purpose
- This is it!
- Commitment
- Ownership
- Flexibility
- Balance
